TimeToSignUp.com FAQ

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Accessing a Sign Up Sheet: I'm looking for a sign up sheet but can't find it. Why not? Where is it?

There are several possible reasons why you cannot see the desired sign up sheet.

1. The creator of the sign up sheet has made it "not visible." If this is the case, you will not see a link to the sign up sheet.

2. The creator of the sign up sheet requires that you enter a password to view the sign up sheet. If this is the case, when you click on the link for the sign up sheet you will be prompted for a sign up sheet.

3. The creator of the sign up sheet has deleted the sign up sheet. If this is the case, you will not see a link to the sign up sheet.

For any of these cases, you will need to contact the person in charge of your account to determine which reason applies.

We at FislerData, the creators of TimeToSignUp.com, do not have specific information about sign up sheets and therefore are unable to provide the specific reason why the sign up sheet is not available.

Account Access: I can't find my sign up sheets. Where did they go?

To access your TimeToSignUp.com account, you need to include the account name in the URL. For example, if your account is "myteam," you would go to http://www.timetosignup.com/myteam.

Account: I don't have a TimeToSignUp.com account. Can I still sign up for something on a sign up sheet?

To sign up for an item on a sign up sheet, you do not need a username/password. Simply select the item(s) for which you are signing up, then click on the button which allows you to enter your name, email address, etc.

Account: I want to make my own sign up sheet. How do I create an account?

Please go to https://www.timetosignup.com/start.php

Account: I want to sign up for something on a sign up sheet. Do I need to create an account.

TimeToSignUp.com is designed to be easy to use. If you are signing up for an item on a sign up sheet, you do not need to create an account. In fact, you should NOT create an account if your sole purpose of using the site is to sign up for something.

Creating an account will NOT help you sign up items on sign up sheets.
Creating an account is only for people who want to create their own sign up sheets.

If you are not going to create your own sign up sheet, do NOT create an account. Simply sign up for an item (or two), enter the requested information, and relax.

Admins: How so I assign a different administrator to a sign up sheet?

To assign an admin to a sign up sheet,
1. Log in.
2. Go to the sign up sheet.
3. Click on "edit sign up sheet options" on the left.
4. Click on the "show/hide advanced options" button
5. Beside the text "Whose email address should be on the registration form if someone has questions?," select the appropriate admin.
6. Save changes.

Admins: I want the confirmation email to go to someone else instead of me. How do I change it?

In order for confirmation email to be sent to someone other than the "owner" of the account, use the "account admin" feature. This allows someone else to have login privileges and the ability to add/edit/delete sign up sheets.

1. Use the "Account Admin" link at the top right of the screen to add a new administrator. Please note that there is an additional charge for adding account admins. You can purchase additional admins on the site.
2. Enter a name, email address and password for the new account admin.
3. When creating a sign up sheet, you can select this person as the recipient of confirmation email.
4. If you already created the sign up sheet, click on "Edit Sheet Options" when viewing the sign up sheet and choose the recipient of the confirmation email.


Admins: What are "account admins"?

Account admins are users who are allowed to login to your TimeToSignUp.com account and add/edit/delete sign up sheets and registration forms.

Account admins have their own email address and password which they use to log in.

There is an extra, one-time cost for each account admin added to your account.

Canceling: After someone registers on a registration form, is he/she able to unregister?

Yes, someone can unregister him/herself assuming that
1. the person who created the registration form has enabled the "undo" feature and
2. the cut-off date hasn't passed.

Otherwise he/she would need to contact the person who created the registration form and have him/her do the unregistering.


Canceling: After someone signs up on a sign up sheet or form, is he/she able to cancel his/her registration?

Yes, he/she can cancel ("undo") what he/she signed up for assuming that
1. the person who created the sign up sheet has enabled the "undo" feature and
2. the cut-off date hasn't passed.

Otherwise he/she would need to contact the person who created the sign up sheet and have him/her undo what was signed up for.

A more detailed explanation follows:
In order to change the item for which you signed up, you have one or two options.

The first method (which is always an option) is to contact the person in charge of your sign up sheets. The contact email address for the account administrator can be found on the confirmation message that you received after you signed up.

The second method (which is an option if the creator of your specific sign up sheet has enabled this feature) is to click on the link in your confirmation email for canceling your sign up. You can then follow the instructions on the website to undo your selection. Not every sign up sheet creator enables this feature, so you may or may not have access to this link.


Canceling: I made a mistake. I can't fulfill my time slot. I need to be removed from the sheet. How do I do that?

We understand that life is unpredictable and sometimes people are unable to fulfill the time slots for which they signed up. As a policy, FislerData, LLC (the creator of TimeToSignUp.com) does not remove participants from sign up sheets.

In order to be removed from the sign up sheet, you will need to contact the person who created the sign up sheet and notify him/her that you would like to be removed.

Creating a Sign Up Sheet: Do I need to save my sign up sheet when I'm finished creating it?

No. Your changes to your sign up sheet are saved automatically throughout the entire creation and editing process. You do not save the sign up sheet; it is saved to the TimeToSignUp.com system without any effort on your part.

Creating a Sign Up Sheet: How do I add items to a sign up sheet?

1. Log in to your account (admins only).
2. Go to your sign up sheet.
3. At the bottom of each column, you'll see a box that says "Admin: Add an item here:" In the white box, type the item for which you want participants to sign up.
4. After you have typed the item, press "return" or "enter" on your keyboard. The item will automatically be saved and you'll be able to enter another item in that column.

Creating a Sign Up Sheet: I really like my sign up sheet. Can I use it again?

You have two options for re-using a sign up sheet.

1. Duplicate the existing sign up sheet using the "Duplicate" link to the left of the sign up sheet. This will create a new sign up sheet with all of the items listed, but it will be "clear" of any sign ups (no participants will be shown).

2. Delete each individual item from the existing sign up sheet and then add new items. To delete an item, click on the red X beside the item. If someone signed up for the item, it will delete their name as well. Once items are deleted, you can add new items for people to sign up.

I recommend option 1 because it will keep the existing sign up sheet but start a brand new one for your next event.

Creating a Sign Up Sheet: I want to add more columns to my sign up sheet but it appears there's no more room. What do I do?

When you are logged in as the admin, scrolling to the right to see all of the columns requires you to scroll in two (2) places.

First, you need to scroll down to the bottom of the sign up sheet.
Second, you then need to scroll to the right using the left-right scroll area that will be visible at the bottom of the sign up sheet.

Creating a Sign Up Sheet: What is a "column"?

The column headings of a sign up sheet are the words that appear in yellow at the top of the sign up sheet. You need a column before you can add items to the column. People sign up for the items in the columns, so use general names for your columns. Leave the specifics for the items that you will add to the columns.

Creating an Sign Up Sheet: What is an "item"?

An item is the specific thing that a person signs up for on a sign up sheet.

After you create a column, you add items to the column.

For example, if you have a column for desserts, you might have items that are "cake," "ice cream," and "pie." People who sign up on your sign up sheet would select one of the desserts.

If you don't have specific items, you can be generic. For example, if you need 5 people to serve on a committee, you can have a column called "Committee" and then the items can be called "Member 1," "Member 2," Member 3," etc.

Deleting a Participant: How do I delete/remove someone from my sign up sheet?

To remove a participant from an item for which he/she signed up:

1. Log in to your account (admins only).
2. Go to the sign up sheet.
3. The names of participants will be in orange. Click on the name of the participant.
4. Click on the dark button that says "Remove ____ from ____." If the participant signed up for multiple items, you will have several dark buttons to choose from.

Deleting a Sign Up Sheet: How do I delete a sign up sheet?

1. Log in to your account (admin only).
2. Go to the sign up sheet you want to delete.
3. When viewing the sign up sheet, you will see a list of links on the left. Click on "Delete Sheet."
4. On the next page, click on the "Delete Sheet" button.

Email Reminders: Are you able to customize the reminder content? Or even the time the reminders are sent?

When someone signs up for your sign up sheet or registration form, they receive a confirmation message. The only text that is customizable is text that you put at the top of the sign up sheet or registration form (the "comment" section). This message is sent as soon as the person signs up.

You have the option (with an upgraded account) of sending reminder emails to those who have signed up. When you send a reminder about the sign up sheet or registration form, you have the option of adding text to the outgoing message. You can send up to two reminders per sign up sheet or registration form to everyone, and these can be sent out whenever you choose.

Email Reminders: My event is rapidly approaching. How do I send email reminders to participants?

1. Log in (admins only).
2. Go to the sign up sheet.
3. In the list of links to the left of the sign up sheet, click on "Send Reminders."
4. On the next screen, you can enter an optional message to be included with the email reminders (please note that all email reminders automatically include the information that was sent in the original confirmation email such as what he/she signed up for, the sign up sheet creator's contact info, and a link to the sign up sheet).
5. Click on the "Send Reminder" button.

Email: Why didn't I receive a confirmation email after I signed up for something?

There are always people who do not get their notifications due to
1. the participant incorrectly entering the email address when signing up.
2. the participant's internet service provider incorrectly flagging the notification as spam.
3. the participant's mailbox being over quota and therefore the message bounces (not as common as the first two).

Folders: How do I assign a sign up sheet or registration form to a folder?

To assign a sign up sheet to a folder,
1. go to the sign up sheet
2. click on "edit sign up sheet options" on the left
3. click on the "show/hide advanced options" button
4. select the folder for the sign up sheet
5. save changes

Hide/Visible: I created a sign up sheet but I'm not ready for people to access it. How do I hide it?

1. Log in to your account (admin only).
2. Go to the sign up sheet that you want to hide.
3. Click on "Edit Sheet Options" in the left column.
4. Click on the "Show/Hide Advanced Options" button.
5. Below the options "Make sign up sheet immediately visible to others?" select "No."
6. Click on the "Save Changes" button.

Your sign up sheet will now be in the "Filing Cabinet" which you can get to by using the "Filing Cabinet" link on the main page.

Hide/Visible: I hid my sign up sheet. Now I want to make it visible. What do I do?

1. Log in to your account (admins only).
2. Go to the filing cabinet.
3. Go to the sign up sheet that you want to show (make "visible").
4. Click on "Edit Sheet Options" in the left column.
5. Click on the "Show/Hide Advanced Options" button.
6. Below the options "Make sign up sheet immediately visible to others?" select "Yes."
7. Click on the "Save Changes" button.

Your sign up sheet will now be visible on the main page.

Name on Account: My sign up sheets appear in my name. I want them to say "Soccer Club" or something similar. How do I change the name?

1. Log in (admin only).
2. Click on "Account Info" (one of the links in the upper-right corner of the screen).
3. Change the First Name and Last Name fields to your desired text (such as "Soccer Club").
4. Click on the "Edit Account Info" button to save your changes.

Notifying Others: How do I tell others about my sign up sheet? I want someone to sign up for something!

In order for members of your organization to find out about a sign up sheet you have created, you need to communicate that via email, website, memos, or some other means of communication.

Social media sites such as Facebook and Twitter are very effective ways to let others know that your sign up sheet is ready and waiting.

In order to limit the number of messages that are sent from our servers, TimeToSignUp.com does not notify participants about available sign up sheets.

Password Protection: I don't want everyone to be able to see my sign up sheet? Can I password-protect it?

Yes, Platinum Level subscribers can password-protect their sign up sheets. Please follow these steps:
1. Log in.
2. Click on the link to create a new sign up sheet. (If the sign up sheet has already been created, go to the sign up sheet and then click on "edit sheet options" in the left column.)
3. Click on the "show/hide advanced options" button.
4. Below the text "Protect sign up sheet with a password?," check the box and then enter a password that participants must enter in order to view the sign up sheet.
5. Save the changes to the sign up sheet by clicking on "create sheet" (if it a new sign up sheet) or "save changes" (if it is an existing sign up sheet).

As the administrator, you will be able to view the sign up sheet whenever you are logged in without needing to enter the sign up sheet password. Participants who want to view the sign up sheet must enter the password you created in step 4.

Password: How do I change my login password?

1. Log in.
2. Click on "Account Info" in the upper-right corner of the screen.
3. Scroll to the bottom of the page. Below the "Edit Account Info" button you'll see a link for "Change Password."

Printing: I printed a sign up sheet and it looks bad. Is there a better way to print a sign up sheet?

The best way to print the information from a sign up sheet is to use the "printer-friendly" option.

1. Log in (admin only).
2. Go to the desired sign up sheet.
3. In the list of links to the left of the sign up sheet, select "Printer-Friendly."

A new window will open that will display a .pdf of your sign up sheet. This .pdf will be better formatted for printing.

Signing Up: I need to sign up someone else. Can I do that on my sign up sheet?

The admin can sign up participants on his/her own sign up sheets. Simply enter the participants' name (and other information if desired) for the item in the same manner that you would sign yourself up for an item.

Upgrades: Do places of worship receive discounted Platinum Level upgrades?

Yes, as long as the account is being used solely for purposes related directly to the church's needs.

Upgrades: How do I renew my TimeToSignUp.com Platinum Account?

1. Log in to your account (admins only).
2. Once you are logged in, you will see a link in the upper-right of the screen to upgrade. Click on the link to go through the renewal process.

Upgrades: How do I upgrade my TimeToSignUp.com account?

1. Log in to your account (admins only).
2. Once you are logged in, you will see a link in the upper-right of the screen to upgrade. Click on the link to go through the renewal process.

Upgrades: How many sign up sheets do I get with a Platinum Level subscription?

The Platinum Level subscription includes an unlimited number of registration forms & sign up sheets.



Upgrades: What payment options do you offer?

We currently accept PayPal when upgrading online. Please note that you do not need a PayPal account to upgrade your TimeToSignUp.com account. You can use PayPal by entering your credit card number without creating a PayPal account.

If you need to pay with a check or credit card (without using PayPal), please contact us directly. We can accept credit cards over the phone.

Write-In: Can participants enter their own items on my sign up sheet? I'm having a potluck dinner and want them to type the specific item they're making.

Platinum Level subscribers have the option of allowing participants to write-in their own items.

To enable this option, please follow these steps:
1. Log in (admin only).
2. Go to the sign up sheet.
3. Click on the "Edit/Delete Column" in the yellow box at the top of the column.
4. Click on "Show/Hide Advanced Options."
5. Under the "Column Options" area, choose "Write-In - People may enter their own write-in items in this column."
6. An additional option is to limit the number who may sign up for this particular column by selecting a number from the drop-down menu.